Privacy Policy
At TOOLSMAN, we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how your information is collected, used, and safeguarded when you visit our website or make a purchase.
1. Information We Collect
When you create an account, purchase tools, or contact our support team, we may collect:
- Your name, email address, and phone number.
- Delivery address and postal PIN code for shipping.
- Order history and transaction details.
2. How We Use Your Information
We use your information exclusively to provide and improve our services, including:
- Processing, packing, and delivering your tool orders.
- Sending order confirmations, tracking updates, and invoices.
- Assisting with customer support, warranties, and service queries.
- Maintaining website security and preventing fraudulent transactions.
3. Payment Security
All online payments (UPI, Credit/Debit Cards, and Net Banking) are securely processed through encrypted payment gateway partners. TOOLSMAN does not store or process your sensitive credit/debit card numbers, CVVs, or UPI PINs on our servers.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share necessary details only with trusted delivery partners and payment processors strictly to fulfill your orders.
5. Cookies
We use standard cookies to keep your shopping cart active and remember your session preferences while you browse our store.
6. Your Rights
You can review or update your personal details and saved addresses anytime by logging into your account dashboard.
7. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us: